Clerc Center Webcast FAQs
Q: I need a step-by-step guide on how to register and access the webcast. Do you have anything for me?
A: Yes, we do. Please check out our YouTube tutorial at: https://youtu.be/ATRMj-dn0mQ
Q: I cannot watch the webcast at 1:00 PM EST, can I watch the webcast at another time?
A: The webcast is pre-recorded and can be watched at your convenience any time after 1:00 PM EST
Q: I already have an account in the Clerc Center Online Learning Community. Do I need to create a new account?
A: You do not need to create a new account. However, you need to join the discussion group to view the webcast and participate in the discussion.
Q: I have registered for the webcast, but am now being told I have to register again. Why is that?
A: Our registration process is a two-step process. Step one is to register. Step two is to sign up in the online learning community, where you can watch and discuss the webcast.
Q: Do I have to join the online learning community to see the webcast?
A: No, we will also send a separate YouTube link on the day of the webcast for those who decide not to join the discussion.
Q: How long is the webinar?
A: The webcast is fifty minutes long.
Q: How long will the discussion last?
A: The online discussion will stay open and moderated from 1 PM EST on Tuesday November 28, until 5 PM EST on Thursday November 30, 2017.
Q: Are CEUs available for this webcast?
A: We are not an approved provider for RID CEUs at this time. We will be issuing certificates of attendance to all registrants who complete the webcast evaluation.
Q: Will the video be archived or available for viewing after the learning community discussion?
A: Yes, the video will be archived on the Clerc Center website on Friday December 1, 2017.
Q: Is the video available in American Sign Language or spoken English?
A: All Clerc Center webcasts are fully accessible in American Sign Language, spoken English, and written English (captions and transcript).
Q: If I am experiencing technical difficulties who do I contact?
A: Please email email@example.com if you experience technical difficulties.
Q: I don’t see my question here, who can I contact?
A: If you have any other questions that are not listed here, please email firstname.lastname@example.org and we will do our best to help you.